Privacy policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from hettinger.store (the “Site”).
1. What information does hettinger.store collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, when you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as “Device Information.” Please note that if you refuse to provide any requested information (whether mandatory or not), you may not be able to take full advantage of the Services and their features or make purchases from us:
– From Interactions with You:
We collect information from and about you and your transactions and other interactions with us. This may include, but is not limited to, when you visit our Site, use the Services, create an online account with us, make a purchase, subscribe to our catalog, newsletter or email list, enter a sweepstakes, contest or other promotion, participate in a product review, survey or other similar program, send a gift or virtual gift card to a person, or otherwise contact us. The personal information we collect may include your name, address, email address, telephone number or other contact information, loyalty program membership information, gender, date of birth, age, other demographic information, interests and preferences.
We collect Device Information using the following technologies:
- “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.
- “Log files” track actions that occur on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
- “Tags” and “pixels” are electronic files used to record information about how you browse the Site.
If you make a purchase from us, we may also collect your credit or debit card number or other financial information, billing address, shipping address, telephone number, email address, and payment or gift card information.
When we talk about “Personal Information” in this Privacy Policy, we are referring to both Device Information and Order Information.
– How do we use your personal information?
We use the Order Information we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). In addition, we use this Order Information to:
- Communicate with you;
- Screen our orders for potential risk or fraud; and
- Provide you with information or advertising related to our products or services when relevant to the preferences you have shared with us.
We use the Device Information we collect to help screen for potential risk and fraud (in particular, your IP address) and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site and to assess the success of our marketing and advertising campaigns).
– Sharing your Personal Information
We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use WordPress to power our online store.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.
Hettinger.store will never sell or rent your personally identifiable information to third parties.
2. What about Children’s Privacy?
Protecting children’s privacy is important to us, and the Site and Apps are not intended for children under the age of 18. We do not direct the Site to, nor do we knowingly collect any personal information from, such children. If hettinger.store learns that a child under the age of thirteen has provided personally identifiable information to the Site, we will use reasonable efforts to delete that information from our records.
3. Legal Disclosures; Security
Hettinger.store may transfer and/or disclose information we receive from and about you to comply with a legal obligation; provide information to law enforcement and other government agencies in accordance with applicable law and when we believe in good faith that the law requires it. We also reserve the right to share information with legal authorities and other companies to protect against fraud and reduce credit risk, to detect any technical or security vulnerabilities, to enforce our Terms of Use or other applicable policies, or to protect the rights, property, safety, or security of third parties, users of the Services, or the public.
4. Your Rights
– Request to Know — the right to request to know the categories or specific personal information we have collected, used, disclosed, and sold about you. You may also designate an authorized agent to make a request to know on your behalf, and that agent may make the same request.
– Request to Delete — the right to request that we delete any Personal Information we have collected about you. The easiest way to send a deletion request is to [email protected]. You may also designate an authorized agent to make a deletion request on your behalf, and that agent may make the request in the same way.
– Opt-out Request — the right to request an opt-out of the sale of your Personal Information. The easiest way to send an Opt-Out Request is to [email protected]. You may also designate an authorized agent to make an opt-out request on your behalf, and that agent may make the request in the same way. Please see above for the categories of Personal Information we have sold about you in the previous 12 months.
When you exercise these rights and submit a request to us, we will verify your identity by asking you to log in to your account if you have an account with us. Or, if you do not have one, we may request your email address, order numbers from previous orders, or other information that we think will allow us to verify your request. Hettinger.store may also use third-party verification providers to verify your identity.
Your choice to exercise these rights will not negatively impact the price and quality of our goods or services.
5. Data Retention
When you place an order through the Site, we will keep your Order Information on file unless and until you ask us to delete it.
6. Changes
We may update this privacy policy from time to time to reflect, for example, changes in our practices or for other operational, legal or regulatory reasons.
7. Contact
For more information about our privacy policy, if you have any questions or would like to make a complaint, please contact us at:
Address:Â 210 Wildwood Pkwy, Birmingham, AL 35209, USA
E-mail:Â [email protected]
Opening Hours:Â 8:00 AM – 6:00 PM (CST) | Monday – Friday