Shipping & Delivery

At Hettinger.store, we are committed to providing you with a great shopping experience from the moment you place your order until you receive your product. The shipping policy below will help you better understand our shipping process, including information about costs, shipping times, and conditions.

1. Delivery Areas

We currently only offer shipping within the United States. We do not support international shipping. If you are located outside of this area, please contact us for further advice on alternatives.

2. Shipping Costs

Our shipping cost is $6.99 for all orders. This fee has been calculated to ensure that you receive your product safely and quickly without worrying about hidden costs.

3. Order Processing Time

All orders will be processed within 1-3 business days (Monday to Friday). We do not process orders on weekends and holidays.

You will receive an email notification when your order has been processed and is ready for shipping.

4. Shipping Time

Our shipping time for orders is 7-15 business days. While we will do our best to ensure your order is delivered on time, sometimes there may be unforeseen factors such as severe weather or disruptions in shipping services that may impact delivery times.

5. Shipping Partners

We work with reputable shipping companies such as USPS to ensure that your products are delivered to you quickly and safely. You can easily track your order through our online tracking system.

6. Tracking Your Order

Once your order has been processed and shipped, you will receive a confirmation email with tracking information. You can use this information to check the status of your order throughout the delivery process. If you do not receive a tracking email, please check your Spam folder or contact us for assistance.

7. Shipping Address

Please ensure that your shipping address is entered correctly when placing your order. We cannot be held responsible for any problems that occur due to incorrect addresses. If you notice an error in your shipping address after placing your order, please contact us immediately at [email protected].

8. Changing Shipping Address

If you need to change your shipping address after placing your order, please contact us as soon as possible. Once you receive an email confirming that your order is being processed, we will not be able to make any changes as the delivery process has already started.

9. Contact Us

If you have any questions regarding our shipping policy, please contact us at:

Address: 210 Wildwood Pkwy, Birmingham, AL 35209, USA

E-mail: [email protected]

Opening Hours: 8:00 AM – 6:00 PM (CST) | Monday – Friday